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Privacy Policy

Effective Date: 30 Nov 2023       

Last Updated: 09 Jan 2024

Tesla Consulting Pte Ltd (“Tesla Consulting”) takes your privacy very seriously and respects the privacy and confidentiality of personal data and is committed to protecting your privacy and safeguarding your personal data. 

Our Privacy Covers

  • How We Collect Your Personal Data

  • Types of Personal Data We Collect About You

  • How We Use Your Personal Data

  • To Whom We Disclose Your Personal Data

  • How We Manage the Collection, Use and Disclosure of Your Personal Data

  • How You Can Access and Make Correction to Your Personal Data

  • How We Ensure the Accuracy of Your Personal Data

  • How We Protect Your Personal Data

  • How We Retain Your Personal Data

  • How We Transfer Your Personal Data

  • About the Tags We Use

  • Manage Cookies

  • Compliance with Laws

  • Links to Other Sites

  • Changes to this Privacy Policy

  • Contacting Us

How we collect your Personal Data

We collect your personal data in the following ways: 

  • When you request that we contact you 

  • When you communicate with us online, via email or written correspondence  including for job application purposes 

  • When you enter into a contract with you for the supply of our services 

Types of Personal Data We Collect About You 

Your personal and contact information, which may include: 

  • Name 

  • Email Address 

  • Mobile Number 

How We Use Your Personal Data 

We use the personal data we have collected about you for one or more of the following purposes: 

  • Carry out our obligations arising from any contracts entered into between you and us 

  • Verify your identity 

  • Respond to and process queries, applications, complaints, and feedback from you 

  • Comply with legal obligations and regulatory requirements 

To Whom We Disclose Your Personal Data 

We disclose some of the personal data we have collected about you to the following parties or organizations outside Tesla Consulting: 

  • Government Agencies & Regulatory Authorities 

  • Providers of Professional Services such as Auditors, Lawyers, Consultants 

  • Service Providers that we have engaged to perform our services 

How We Manage the Collection, Use and Disclosure of Your Personal Data 

Obtaining Consent 

Before we collect, use or disclose your personal data, we will notify you of the purpose. We next obtain a confirmation from you on your expressed consent. As far as possible, we will not collect more personal data than necessary for the stated purposes within this notice. Under certain circumstances, we may assume deemed consent from you when you voluntarily provide your personal data for the stated purpose, e.g. when you apply for a job with us. 

Third-Party Consent 

If you have a one-on-one meeting with us on behalf of another individual, you must first obtain consent from that individual in order for us to collect, use or disclose their personal data. Where consent can be obtained, that individual must be notified of the purposes for the collection, use or disclosure of their personal data. 

Withdrawal of Consent 

If you wish to withdraw consent, you should give us reasonable advance notice. Please be aware that as a consequence of the withdrawal of your consent, we may not be able to continue to provide you with our services and thus terminate any contractual arrangements we may have with you. We shall, in such circumstances, notify you of the consequence before proceeding with your request. Please send an email to our Data Protection Officer to notify us for withdrawal of consent. Contact details are provided in the Contacting Us section of this Privacy Policy. 

How You Can Access and Make Correction to Your Personal Data 

You may write to us to find out what personal data about you we have in our possession or under our control and how it may have been used and/or disclosed by us within the past one year. You may also ask us to correct it if there is any error or omission. Before we accede to your request, we may need to verify your identity. 

We will endeavor to fulfill your request within 30 days, with an estimate of the fee for processing the request (if applicable). If we are not able to do so within 30 days, we will notify you of the additional time required. 

How We Ensure the Accuracy of Your Personal Data

We will take reasonable precautions and verification checks to ensure that the personal data we have collected from you is reasonably accurate, complete and up-to-date.

How We Protect Your Personal Data

We will take the necessary security arrangements to protect your personal data that is in our possession to prevent unauthorized access, use, disclosure, or similar risks. We will take reasonable and appropriate measures to maintain the confidentiality and integrity of your personal data, and will only share your data with authorized persons on a ‘need to know’ basis.

External Data Intermediaries who process and maintain your personal data on our behalf will be bound by contractual information security arrangements we have with them.

How We Retain Your Personal Data

We will not retain any of your personal data under our charge when it is no longer necessary for any business or legal purposes. Based on our Document Retention Policy, we will ensure that your personal data that are no longer needed by us will be destroyed or disposed of in a secure manner.

How We Transfer Your Personal Data

If there is a need for us to transfer your personal data to another organization outside of Singapore, we will ensure that the standard of data protection in the recipient country is comparable to that of Singapore’s PDPA. If this is not so, we will enter into a contractual agreement with the receiving party to accord similar levels of data protection as that in Singapore.

About the Tags We Use

Tags are segments of code that are inserted onto our website to track user behavior. They may consist of technologies such as web beacons or tracking pixels. Tags can be grouped into two large categories:

  1. Statistical Tags

  2. Advertising Tags

 We only employ tags of a statistical nature and do not use any marketing tags within our website. Some of the tags we use set cookies which may collect data from our users in order to compile our statistics. For such tags, please refer to the Manage Cookies section of this document on how to manage them. We also employ some tags that use images or other similar mechanisms to track certain browser behavior. You will not be unable to opt out of these, unless you blacklist all requests from Google.

About Google Tag Manager

Google Tag Manager is used on our website to manage these tags. Other than data in standard HTTP request logs, all statistics collected at Google is deleted within 14 days of being received. 

Our Usage of Google Tag Manager

We do not use any 3rd party tags that are not provided by Google. We do not upload any data to Google Tag Manager that might be used to personally identify an individual (e.g. a name and email address). Information collected is anonymized and collected purely for statistical purpose. We only keep statistical reports, and do not make any backups of the raw data that Google Tag Manager collects on our behalf.

Manage Cookies

What is a Cookie. A “cookie” is a small text file that a website saves on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by Tesla Consulting are called “first-party cookies”. Cookies set by parties other than Tesla Consulting are called “third-party cookies.” Third-party cookies frequently enable certain third-party features or functionality to be provided on or through websites or services such as advertising, analytics, and interactive content.

Cookies set by third-parties. We sometimes embed photos and video content that originated from websites such as YouTube®, Facebook® and Instagram®. As a result, when you visit a page on a Tesla Consulting websites and applications that features content from third-parties, you may be presented with cookies from these websites. Tesla Consulting does not control the dissemination of these cookies. Please check the relevant third-party’s website for more information about these cookies.

How to Control and Delete cookies

You have the right to decide whether to accept or reject cookies (apart from those that are required or essential). You can exercise your preferences in relation to cookies served on our Sites by using our cookie consent tool. 

 

You can also configure your web browser to reject all, or certain, technologies. However, if you use your browser settings to block all such technologies, you may not be able to access all or content of a website. Turning cookies off may prevent you from registering for, signing in to, and using many of the services of a website. 

 

If you want to control the cookies that are placed on your computer or other device, you could:  

  • view cookies stored on your hard drive 

  • choose whether or not to permit cookies to be set by default 

  • delete the cookies stored on your hard drive. 

 

Most popular browsers allow you to change your cookie settings. These settings will typically be found in the ‘options’ or ‘preferences’ menu of your browser settings. You may also use the ‘Help’ option in your browser for instructions to manage your browser’s cookies settings. If you are visiting this site using a mobile device such as a smartphone or tablet, please refer to the mobile device manufacturer’s instructions on how to manage cookies. 

Compliance with Laws  

Where required to do so by law, we will disclose personal data about you to the relevant authorities or to law enforcement agencies. 

Links to Other Sites 

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website. It is important that you review the Privacy Policy of every site you visit. We have no control over, and are unable to assume any responsibility for, the content, privacy policies or practices of any third-party sites or services. 

Changes to this Privacy Policy 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the policy on this page. Please revisit this page periodically for any changes. Changes to this Policy are effective when they are posted on this page. 

Contacting Us 

If you have any questions about our collection, use, and/or disclosure of personal data about you; feedback regarding this Notice, or any complaint you have relating to how we collect, use, disclose and store personal data about you, you may contact our Data Protection Officer(s) at: 

 

dpo@tesla-consulting.com 

 

Any query or complaint should include, at least, the following details: 

  • Your full name and contact information 

  • A brief description of your query or complaint 

 

We treat such queries and complaints seriously and will deal with them confidentially and within reasonable time. 

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